Mobile Ticketing

An internet connection is required in order to purchase your pass. An internet connection is also required to use your pass for the first time, and at the beginning of each day on multi day passes.

All passes are available on Token Transit.

Passes on Token Transit have the same rules that paper passes do.

Yes. Token Transit works with many agencies around the country and you can purchase passes for any participating Transit Agency.

Active passes will be displayed in the Token Transit app when opened.

Yes, you can view a log of your past actions by going to your Account Settings and selecting ‘History’. There will be a new entry every time you use a pass.

Yes, but in order to do so, you will need to make sure that you include your email address when you register your account. Receipts will be sent to the email address associated with your account.

You are responsible for keeping your phone charged while using your pass. Refunds will not be issued if your phone’s battery dies while your pass is active.

Your passes and payment information are linked to the account associated with your phone number. They are not linked to your physical phone. Logging in with your phone number on a new device will restore your previous pass and payment information.

All personal and credit card information is securely stored, using Token Transit’s encrypted Payment Card Industry Data Security Standard (PCI DSS) compliant server.

Yes. You can go to SEAT’s Administrative Office in Preston where we can accept cash to Token Transit tickets.

Yes! You can purchase multiple passes at once using the Token Transit app.

Should you experience any technical issues with the app, please contact Token Transit, at support.tokentransit.com. SEAT customer service representatives can assist with all other questions.