Southeast Area Transit District > Routes > New London Smart Ride Service

New London Smart Ride Service

The NL Smart Ride service provides transportation within the City of New London. The service is available weekdays and Saturdays between 8:00 AM and 8:00 PM and begins on December 6, 2021.  Beginning August 1, 2022, regular SEAT fares will be required for Smart Ride.  Only cash, One-Ride Passes and Token Transit mobile tickets will be accepted.

This demand-response service uses Spare Labs’ SEAT Connect App to request or schedule rides. You may also call SEAT @ 860-934-5234 to book your ride, but for best response, use the free app or web browser (https://spare-rider-seatconnect-production.vercel.app/login)

Scan this QR code to pull up the SEAT Connect app on your smartphone; Or use your web browser to book your ride:  https://spare-rider-seatconnect-production.vercel.app/Login

GET STARTED IN SIX EASY STEPS

DOWNLOAD

Download the Spare Rider App with iOS App Store or Google Play Store

REGISTER

Open the app and register or log in. Follow the prompts to setup your user account.

BOOK A RIDE

Tap “Where To?” to select your drop off location. To customize your trip, enter in any additional trip details. To request an accessible vehicle, tap on the wheelchair icon. You can also add riders by tapping on the rider icon. Select payment by tapping on the card icon.

MEET YOUR DRIVER

You’ll now see a trip summary with key details. If you need to cancel your trip, tap on the cancel button at the bottom of the trip details screen.

SCHEDULE A TRIP

To book a trip for some time in the future, tap on schedule. Simply select the desired day and time and follow the steps. When you’re ready, tap schedule ride to book your trip.

LEAVE A REVIEW

After your trip, let us know your thoughts. Submit trip feedback by tapping on thumbs up or down. Provide additional feedback by leaving a comment. We love hearing from riders!

Note: Location services must be turned ON for the app to function properly.
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